The Quality management System (QMS) of GERA-IDENT meets the requirements of DIN EN ISO 9001:2015; this was confirmed in May 2019 by a successful certification audit by TÜV SÜD.
Since its founding in 2005, quality and customer orientation have been top priorities at GERA-IDENT. From the very beginning, the company has learned the necessary techniques and procedures in accordance with these priorities and further developed them in its own sense.
GERA-IDENT sets itself demanding and sector oriented objectives, in particular for strategic cooperation with its customers and partners as well as improving the quality of products and services.
“Preparing for the certification was a good opportunity for us to question our processes and implement improvements,” Managing Director Ramin Hassan explains. Particularly noteworthy is the commitment and high level of expertise of employees, who have participated in building the QMS from scratch and consistently contribute to its improvement.
GERA-IDENT views this certification as official confirmation of the high quality standards imposed on its own products and internal processes. It also the results of successful customer audits, as well as many years of positive customer ratings.
The management system applies to all product and service processes of the company including its development department, without exclusions.
The international quality management standard DIN EN ISO 9001:2015 pursues a process-oriented approach with a focus on customer orientation and continuous improvement.